OUR PRIVACY POLICY

When you contact Quilver via our website, phone, or email, we collect only the personal data you provide (such as your name and contact details) so we can respond to your messages and work with you. We will never share or use your data without your consent.

See our full Privacy Policy below for more details…

Effective date: 9th May 2025

This privacy policy explains how Quilver collects, uses and protects any personal data provided to us. We are committed to respecting your privacy and complying with all relevant data protection laws, including UK GDPR.

Who we are

Quilver is a copywriting company based in Great Britain that provides writing services to businesses and organisations, particularly those working to create positive change in the world.

How we collect personal data

We collect personal data only when you choose to contact us via:

  • The contact form on our website, Quilver.com (hosted on Squarespace)

  • Email

  • Phone

We do not automatically collect any personal data (e.g. through analytics or tracking cookies).

What data we collect

Depending on how you contact us, we may collect your:

  • Name

  • Email address

  • Phone number

  • Any other personal information you choose to share with us in your communications (e.g. in a message or email signature)

We do not collect sensitive personal data unless you provide it voluntarily during any communications regarding our services.

How we use your data

We use your personal data solely to:

  • Respond to your enquiries

  • Provide our copywriting services

  • Manage our client relationships

  • Maintain a record of communications and projects

We may also use your contact details in the future to share occasional updates or marketing emails — but only if we have your consent or a legitimate interest under data protection law. You can opt out at any time.

How we store and protect your data

Your data is stored securely in our email system and is not transferred to any external database or CRM software.

We take reasonable precautions to keep your data safe, including:

  • Secure email access

  • Device password protection

  • Not sharing your information with third parties unless required by law or explicitly agreed with you

Our website is hosted by Squarespace, which may process contact form data. You can review Squarespace’s privacy policy for more information.

Data sharing

We will not sell, rent or share your personal data with third parties for marketing purposes. We may share your data only if:

  • You have given explicit consent

  • It is necessary for the performance of our services (e.g. subcontracting agreed work)

  • We are legally required to do so

Your rights

Under UK GDPR rules, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate or incomplete data

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict processing

  • Withdraw your consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: sam@quilver.com
Phone: +44 7735 358838

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website and the effective date at the top will be updated.